Terms of Service

Last updated: October 6, 2026 · Tiếng Việt

1. The service

Zuzuway is a tool that helps you create content with AI and publish it automatically to social media accounts that you own. You keep full ownership of, and full responsibility for, your channels.

2. Your account

You are responsible for keeping your password safe and for all activity under your account.
Each plan has limits (credits, number of channels) as described on the pricing page.

3. Content and responsibility

You are responsible for everything posted to your channels, including content created with AI help. You can review content before it is posted, and choose how much is posted automatically.
Do not use the service for illegal, deceptive, hateful or adult content, or anything that breaks the rules of the social platforms.
We may suspend accounts that break these terms without refund.

4. Payments and refunds

Paid plans are billed per month or per year and are activated once payment is confirmed (usually within minutes, at most 24 hours).
Credits are used when content is created; credits for work that could not be completed are returned automatically.
Refunds are available within the first 7 days if the service does not work as described and we cannot fix it.
Purchases made through an app store are also subject to that store's terms and refund rules.

5. Social media platforms (important)

Your social channels are your property and are governed by each platform's own rules (Facebook, YouTube, TikTok…). Reduced reach, restrictions, or temporary or permanent bans are decisions made by the platform alone — Zuzuway cannot intervene and is not responsible for those decisions or any resulting loss (followers, revenue, channels…).
We actively reduce your risk: daily posting limits based on safe recommendations, and warnings for content that may look like spam (links, too many hashtags). Complying with each platform's rules remains your responsibility.
Publishing relies on the platforms' APIs; when a platform changes or is unavailable, posts may be delayed or fail — we fix issues as quickly as possible but are not liable for indirect damages.
The service is provided "as is"; our total liability is limited to the amount you paid in the most recent month.

6. Your commitments and indemnity

You confirm that you are the lawful owner (or an authorized manager) of every channel you connect, and that you have all rights to the content you publish (text, images, video, music).
If a third party makes a claim against Zuzuway because of content you posted or because you broke these terms, you agree to cover the resulting costs and damages.
Spam, fraud, impersonation and unlawful content are strictly prohibited. Violating accounts are terminated immediately without refund.

7. Deleting your account

You can delete your account at any time in the app (Me → Delete account) or by following these steps.

8. Changes to these terms

We may update these terms; important changes will be announced in the app before they take effect.

9. Contact

Support: htkycong@gmail.com

← Home · Privacy Policy